Last updated: [Update 01/01/2026]
By accessing or using EvisaVietnamService.com,
you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our services.
1. Nature of Our Service
We are an independent visa application assistance service.
We assist customers with reviewing and submitting visa application information.
We do not issue visas, approve visas, or represent the Vietnamese government or any embassy.
Final visa decisions are made solely by Vietnamese immigration authorities.
2. No Guarantee of Approval
Using our service does not guarantee visa approval.
Approval outcomes depend entirely on the decision of the relevant immigration authorities.
3. Service Fees & Government Fees
- Service fees are charged for application assistance only.
- Government visa fees are determined by Vietnamese authorities.
- Government fees are non-refundable under all circumstances.
4. Refund Policy
Service fee refunds may be considered on a case-by-case basis depending on the stage of assistance provided.
Once application assistance has begun, service fees may be partially or fully non-refundable.
Government fees are strictly non-refundable, regardless of visa approval outcome.
5. Processing Times
Any processing times displayed on our website refer to application assistance time only.
Actual visa approval time depends on immigration authorities, public holidays, and workload.
6. User Responsibilities
You are responsible for providing accurate, complete, and truthful information.
We are not responsible for delays or refusals caused by incorrect or incomplete information provided by you.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Visa refusals or delays by immigration authorities
- Travel losses due to visa outcomes
- Indirect or consequential damages
8. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Continued use of our website constitutes acceptance of the updated terms.
9. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Email: [email protected]
Website: https://evisavietnamservice.com